Uvalo. Yilowo muzwa obandayo ogeleza emgogodleni wakho uma uzama ukufinyelela ku-Facebook noma ku-Instagram yakho, bese uthola umlayezo oyimfihlo noma, okubi nakakhulu, isiqiniseko sokuthi impilo yakho yedijithali intshontshiwe. Izithombe zakho, oxhumana nabo, ngisho nobunikazi bebhizinisi lakho elincane: konke kuyanyamalala ngokuphazima kweso. Sekuyiminyaka eminingi, isevisi yamakhasimende kaMeta, kwabaningi, ibiyihlane elingangeneki, i-labyrinth engenaMinotaur, kodwa futhi ngaphandle kwentambo ka-Ariadne. Ukuzama ukuthola kabusha i-akhawunti kwakuyindlela evame ukuphela ngokukhungatheka kanye nokuyeka ukulahlekelwa yikho konke.
Kodwa kubonakala sengathi izinto ziyashintsha. I-Meta, inkampani enkulu ngemuva kwe-Facebook ne-Instagram, yenze into emangalisayo: ivumile ukwehluleka kwayo. Yebo, bakusho ngokuzwakalayo. Bayavuma ukuthi insizakalo yabo yokusekela "ayizange ihlale ihlangabezana nokulindelekile." Lokhu kuvuma, yize sekwephuzile, kuyisisekelo sesimemezelo esidonse ukunaka kwezigidi: ukuqaliswa kwesikhungo esisha sokusekela esitholakala amahora angama-24 ngosuku, izinsuku eziyisikhombisa ngesonto, ithuluzi elenzelwe, kuthiwa, ukwenza ukubuyisa ama-akhawunti alahlekile noma agetshengiwe kube lula njengoba—mhlawumbe kungabi lula njengokulayisha i-selfie, kodwa okungenani kube yinto engebuhlungu kakhulu kunokukhipha izinyo.
Umbuzo esizibuza wona sonke, kusukela kumsebenzisi ovamile kuya kochwepheshe abathembele kulezi zinkundla, awunakugwenywa: Ingabe leli thuluzi elisha liyindlela yangempela yokuphila noma limane nje liyisivikelo sedijithali esilondeni esivulekile? Ake sihlaziye ukuthi i-Artificial Intelligence isibe kanjani isithembiso esisha se-Meta sokukhipha abasebenzisi emgodini wokuphelelwa yithemba kwedijithali.
Ukuqashelwa Kwesono Sedijithali kanye Nokuhlukaniswa Kwabantu Bonke amahora angu-24 ngosuku, izinsuku eziyi-7 ngesonto
Lapho inkampani enkulu njengeMeta iphoqeleka ukuvuma obala amaphutha ayo, siyazi ukuthi inkinga yayinkulu kakhulu. Izindaba zama-akhawunti avaliwe, lapho abasebenzisi babengenakukwazi ukuxhumana nomuntu wangempela, zase ziphenduke ihlazo lenkampani. Isikhungo esisha sokusekela sivela ngqo esidingweni sokuqeda lesi siphepho sezikhalazo, sinikeza indawo eyodwa yazo zonke izinkinga ze-akhawunti ku-Facebook naku-Instagram. Kungakhathaliseki ukuthi ukubika inkinga, ukuthola izimpendulo ezisheshayo, noma ukuqala inqubo yokutakula, umqondo uwukufaka wonke amaqanda akho kubhasikidi owodwa wedijithali, kodwa ngendlela ehlelekile.
Lesi sikhungo sosizo esiphakathi asiyona nje ikhasi le-FAQ elikhazimulayo. Isihluthulelo yisithembiso saso sokutholakala njalo. Sinokusekelwa amahora angu-24 ngosuku, izinsuku eziyi-7 ngesonto kanye nezinqubo ezivumelana nesimo somsebenzisi. Ezweni lapho ukuhlaselwa kwe-cyber kanye nokuphazamiseka kwengozi kungahloniphi izindawo zesikhathi, isithembiso sosizo olungaphazanyiswa impumuzo eyamukelekayo. Kodwa-ke, okuthakazelisa kakhulu ukuthi i-Meta ihlela kanjani ukufeza lesi sithembiso ngaphandle kokuqasha inqwaba yama-ejenti esikhungo sokushaya ucingo: impendulo, ngokubikezelayo, ilele ku-Artificial Intelligence.
I-AI njengeNgelosi Eqaphayo: Isixazululo Sangempela?
Umgogodla walolu hlelo olusha imisipha yalo ye-algorithmic. I-Meta isebenzisa i-AI hhayi nje kuphela ukukhulisa usesho lwezimpendulo ezisheshayo ngaphakathi kwesikhungo, kodwa, okubaluleke kakhulu, ukwenza lula nokwenza lula inqubo yokutakula. Izinhlelo manje zisebenzisa ama-algorithms ahlakaniphile ukuthola ukuthi usebenzise kuphi futhi kanjani izinhlelo zokusebenza esikhathini esidlule, ziqaphela amadivayisi nezindawo ezijwayelekile. Lokhu, ngokombono, kufanele kusheshise ukuqinisekiswa kobunikazi futhi kunciphise ubuhlungu bokuba senkingeni yedijithali.
Futhi idatha yokuqala, ngokusho kwe-Meta, iyathembisa. Bathi babone ukwehla komhlaba wonke okungaphezu kuka-30% kuma-hack ama-akhawunti amasha ngonyaka odlule. Ngaphezu kwalokho, izinga lempumelelo ekubuyiseleni ama-akhawunti agetshengiwe likhuphuke ngaphezu kuka-30% ezifundeni ezibalulekile njenge-United States ne-Canada. Lezi yizibalo ezikhuthazayo ezisikisela ukuthi ukutshalwa kwezimali ezinqubweni "ezihlakaniphile neziguquguqukayo" kuyazuzisa. Baze bahlole nomsizi wokusekela we-AI ukuthola usizo olwenzelwe umuntu ngamunye, besondela, yize besebenzisa i-bot, emzweni wokuba nomuntu "olalele" inkinga yakho.
Kodwa-ke, yilapho okudingeka sime khona futhi siqaphele. Nakuba i-AI iphumelela kakhulu ekucubunguleni amavolumu amakhulu nasekulandeleni amaphrothokholi acacisiwe, uhlobo lwenkinga ye-akhawunti luvame ukuba sesicini somuntu—okuyinto engavamile ephula i-algorithm. Futhi inkinga enkulu kuleli gumbi isala: Ufinyelela kanjani isikhungo sokusekela uma usuvele uvinjelwe kuzinhlelo zokusebenza ze-Facebook noma ze-Instagram?
Inqaba Nenkinga Eyisihluthulelo: Ukufinyelela eLimbo
Umsebenzi omusha wenzelwe ukufinyeleleka kusuka kuzinhlelo zokusebenza ze-Facebook ne-Instagram (ngokuchofoza esithombeni sephrofayela bese uzulazula uye ku-'Support'). Lokhu kuphakamisa inkinga eyisisekelo, umjikelezo omubi wedijithali abasebenzisi abaningi abaye babhekana nawo: uma i-akhawunti yami isengozini, uma ngingakwazi ukungena, kufanele ngizulazule kanjani ngaphakathi kohlelo lokusebenza ukuze ngithole ikhambi?
I-Meta ikhomba ukuthuthukiswa kwenqubo yokutakula esebenzisa i-AI ukuthola izinketho zokufinyelela noma ngabe usuvele uphumile. Lokhu kungabandakanya imisebenzi yokusebenza esekelwe kusiphequluli ehlanganiswe ngobuhlakani, kodwa ukugcizelela ekufinyeleleni ngaphakathi kohlelo lokusebenza kusalokhu kuyiphuzu elibalulekile. Ukuhlolwa kwangempela kwalolu hlelo kuzoba ikhono lalo lokuqondisa umsebenzisi ongaxhunyiwe ku-inthanethi, ophelelwe yithemba, nongenazo iziqinisekiso ngenqubo yokuqinisekisa eqinile engadingi iphasiwedi yesikhathi esisebenzayo.
Izindaba zabantu, njengabesifazane eSt. Louis abalwela ukubuyisa ama-akhawunti abo, zibonisa ukuthi ngemuva kwazo zonke izibalo kukhona impilo yangempela, izinkumbulo ezibalulekile, futhi ngokuvamile, izindlela zokuphila. Akukho silinganiso sempumelelo noma umsizi we-AI ongathatha indawo yokuthula kwengqondo okuza nokusebenzisana kwabantu lapho inkinga iyinkimbinkimbi futhi ubunikazi busengozini. I-AI ingaba ithuluzi elisheshisa u-90% wamacala alula, kodwa u-10% osele—lawo adinga uzwela nokucabanga okuseceleni—yilokho okunquma ngempela idumela lenkonzo.
Isiphetho: Sala kahle eNkathini Yobumnyama Yezindaba?
Ukuqaliswa kwesikhungo sokusekela kuyisinyathelo esidingekayo nesingenakugwenywa. Kungukuvuma kwe-Meta ukuthi ukunganaki kwayo kwangaphambilini kwakubhubhisa ukwethenjwa kwabasebenzisi ngesivinini esingazinzile. Ngokuhlanganisa ukwesekwa kanye nokunikeza isivinini sokuphendula ku-Artificial Intelligence, bahlose ukuvala igebe lenkonzo elibangele izinhlungu eziningi kangaka.
Sisuke enkathini yokusekelwa kwedijithali okungabonakali saya enkathini yokusekelwa kwedijithali okuzenzakalelayo. Kungukushintsha kwe-tectonic. Ukuthuthuka kwezibalo kungokoqobo, futhi isithembiso senqubo yokululama "esheshayo nengacindezeli kakhulu" siyinto ethokozisayo ezindlebeni zanoma ubani owake wesaba umzuzu wokuhlaselwa. Kodwa-ke, ngenkathi sigubha ukusebenza kahle kwama-algorithms, kumele siqhubeke nokungabaza ukwanele kwawo. I-Meta ibuyisela ukhiye wenqaba ezandleni zethu, kodwa yenziwe ngomshini. Umbuzo omkhulu osasele, futhi okuwukuphela kwesikhathi ozophendulwa, uwukuthi: Ingabe siphephile ngempela, noma simane sikhonzwa ngokushesha yirobhothi elingaqondi ubukhulu bemizwa yalokho esikulahlekile?